Carpet Cleaning Kennesaw and Marietta
All Star Chem Dry is Drier. Cleaner. and Healthier for your children and your home. We clean rugs and furniture too!
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Keywords: Carpet cleaning marietta, carpet cleaner kennesaw, furniture cleaning, area rug cleaning
Interview Q&A
How long have you been in business?
We've been the owners of this Chem-Dry nearly 7 years; however we helped get it started more than 19 years ago.
What is your primary product or service?
Chem-Dry carpet and upholstery cleaning. It's a drier process than steam type cleaning, so we use 90% less liquid, then extract most of that, so your carpet is dry enough to walk on right away. We don't get your pad wet, so no mold or mildew can grow. It is now Green Certified, which just proves what we've always shown in our lab tests, that the Natural is safe for the environment, and for homes.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I'm chemically sensitive, and when I needed to get a spot out of our first apartment in Marietta, I turned to a friend whose husband worked for Chem-Dry. She gave me some of the World Famous Spot remover and it really worked! Plus it didn't give me a headache and was "edible" rated by the FDA. I have used Chem-Dry ever since everywhere we lived. Finally we said "We love Chem-Dry!" And bought our own business.
How do you differentiate yourself from other businesses in your category and area?
We try to give very personal services. Many of our customers know us and trust us and will not hesitate to refer us to their friends. Our technicians are background checked and certified, we are insured, and only send out a tech that WE would feel comfortable having in our own home.
How many locations do you have and do you have plans to expand?
We cover Marietta, Acworth, East Cobb, West Cobb, Dallas, Hiram, Rockmart and Cedartown in our two territories, Cobb and Paulding/Polk. At this time this is all we can handle but in the future we would like to expand to cleaning tile, stone and grout; and refinishing wood floors.
Provide detailed directions to your location
We work from our home office, but we come to you. We pick up and deliver oriental and area rugs which are too heavily stained with pet urine to clean on-site, but often we can find a way to clean your rugs without taking them (which saves you money).
What type of payments do you accept?
Checks, credit cards (Visa, Mastercard, Discover, AMEX and The Home Depot.
Which areas do you service?
Cobb, Paulding and Polk counties. Marietta, Smyrna, Acworth, Kennesaw, Powder Springs, Vinings, Mableton, Dallas, Hiram, Rockmart, Cedartown, Villa Rica.
Who owns your company or runs daily operations?
John and Shelly Browne, we are the owners and John is the one who comes out to do the work in most cases.
What are your hours of operation?
about 8 a.m. to 6 p.m. but we're always "here"! Not Sundays, unless you have a real emergency. If you have water damage, please call right away so we can tell you what to do to limit the damage. This must be addressed immediately. Within 3 days, you have potential mold remediation problems and we will not be able to help you.